- Healthcare software program ConnectOnCall hit with an information breach
- Over 900,000 sufferers knowledge was accessed over three months
- This leaves sufferers prone to identification theft
Software program agency Phreesia has notified 914,138 people whose private and well being info was uncovered by an information breach in Could 2023 after utilizing its ConnectOnCall software program, which gives an after hours name service between sufferers and docs.
An investigation has revealed an unknown third occasion had entry to ConnectOnCall knowledge between February 16 and Could 12 20203, which means delicate provider-patient communications have been compromised – together with medical information, prescription info, full names, and telephone numbers, with a ‘small quantity’ of social safety numbers additionally uncovered.
The incident has taken ConnectOnCall providers offline till the service might be absolutely assessed and restored, and Phreesia is partaking with legislation enforcement to ascertain the potential impression.
The dangers for sufferers
ConnectOnCall has supplied identification and credit score monitoring providers, however solely to the shoppers who’ve had social safety numbers uncovered For these not included, the finest identification theft safety may be of some assist.
Though there’s no proof to date of malicious exercise in reference to the breach, unknown actors accessing well being knowledge all the time poses important danger.
“The ConnectOnCall service stays offline, and we’re working diligently to evaluate the potential impression and restore the service,” the agency’s assertion mentioned.
“Whereas ConnectOnCall shouldn’t be conscious of any misuse of private info or hurt to sufferers because of this incident, probably impacted people are inspired to stay vigilant and report any suspected identification theft or fraud to your well being plan or insurer, or monetary establishment.”
The information is the most recent in a sequence of healthcare breaches in 2024, with cybercriminals concentrating on the trade due to the delicate nature of the info saved, and the vital nature of the service supplied.